Service Areas

We prioritize the needs of our customers and strive to provide prompt and efficient service. Once we receive your request, our team will get back to you within 24 hours to schedule an appointment. The exact timing for the service will depend on the nature of the job and our current workload. However, we assure you that our team works diligently to address all customer requests as quickly as possible without compromising the quality of our work.

We understand that HVAC issues can arise at any time and may require immediate attention. Therefore, while our standard operating hours are during the day, we also provide emergency services outside of regular business hours. Our team is always ready to respond to emergency calls and provide the necessary assistance. Please note that emergency services might incur additional charges, but we ensure transparency in our pricing and will discuss any extra costs with you beforehand.

During a service visit, our skilled technicians will first conduct a thorough inspection of your HVAC system to identify any issues or potential problems. They will then explain their findings to you in a clear and understandable manner, proposing the best solutions tailored to your needs. Our team is committed to providing superior customer service and will ensure you are fully satisfied with the proposed plan before proceeding. All work will be carried out efficiently and with minimal disruption to your daily routine. After the job, we ensure that the work area is left clean and tidy. Your comfort and satisfaction are our top priorities at Lloyd's.